<< BACK <<

For comments regarding website please contact us at:

Q: Why doesn’t my old login work?
A:  New individual login IDs have been created for customers who are already in our system with unique email addresses. All other customers“without a current unique email address” must create a new unique login ID. This is being done for added security and a more personalized website experience.

Q: How do I log in for the first time?
A:  Just go to our New Member Sign Up to create your individual unique login. Be sure to enter a Unique Email Address, as it is important for the security of your account.

Q: Can I share a login ID with someone else?
A:  No. Everyone must have their own unique individual login.

Q: What if I share an email address with my co-worker(s)?
A:  We recommend using a personal email address. This email address will not be used for any type of solicitation. It will only be used to send you information regarding your account, such as new account verification, order confirmation, requested password, etc.

Q: Is my password case sensitive?
A:  Yes.

Q: What if I want to change, or forgot my password?
A:  Go to the web location and click on the "Forgot your password?" link. Then enter your email address, and a new new password resest link will be sent to you. Simple.

Q: What if I am having trouble setting up my online account?
A:  Please call our Customer Service Dept at 877-610-5110 for assistance.