Order Cancellations

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Canceling an Order

To cancel an order, please call 877-610-5110. Cancellations are at the discretion of the manufacturer or SensorPros.

Non-cancelable / non-returnable orders

Certain products cannot be canceled or returned, and are indicated as such UPON PLACEMENT OF ORDER.  Examples:

  • Custom Order Products that are made to order (A good example is a pressure sensor, where a custom pressure range, electrical connector, pressure port and so on would be specified.)
  • Special Order Products - one time special one of a kind orders (a specially designed assembly)

If an order cannot be canceled or returned, at time of order placement the customer would then assume full liability of product.  Examples:

  • Is being held in inventory for customer
  • Has been ordered from and manufactured by our supplier
  • Is work-in-process or pre-built by our supplier
  • Has been shipped to customer

We will make every effort to accommodate changes in customers' delivery requirements, however, we may be unable to make changes. If changes can be made, customer is responsible for any charges passed along from our supplier.